Last updated: 15 November 2026
This privacy policy explains what personal information TaxPlanners (taxplanners.co.za) collects, why, and the choices you have. We process personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
Information we collect
- When you contact us: your name, email address and anything you write in your message.
- Analytics: we use Google Analytics to understand how visitors use the site, for example which pages are read and for how long. It collects information such as your approximate location, device, browser and pages visited, using cookies. It does not tell us who you are.
- Advertising: we show ads through Google AdSense, which uses cookies (see below).
- Server logs: our hosting provider automatically records technical data such as IP address, browser type and the time of each request, for security and to keep the site running.
Our calculators
You don’t need to give your name, ID number or tax number to use our calculators. They are designed to work in your browser, and we don’t store the amounts you enter.
Cookies and advertising
Cookies are small files stored on your device. We and our partners use them for analytics, to remember settings and to show ads.
- Third-party vendors, including Google, use cookies to serve ads based on your previous visits to this and other websites.
- Google’s use of advertising cookies lets it and its partners show you ads based on your visits to this site and other sites on the internet.
- You can turn off personalised advertising in Google Ads Settings. You can also learn how Google uses information from sites that use its services.
- You can block or delete cookies in your browser settings. Some parts of the site may then not work as intended.
How we use your information
- To reply to your messages
- To understand and improve the site and our calculators
- To keep the site secure
- To show advertising that helps keep the site free
We don’t sell your personal information. We only share it with service providers who help us run the site (such as our hosting provider and Google), or when the law requires it.
How long we keep it
We keep emails only as long as we need them to deal with your enquiry, and then delete them. Analytics data is kept according to our Google Analytics retention settings.
Your rights under POPIA
You may ask us what personal information we hold about you, and ask us to correct or delete it, or object to how we use it. Email admin@taxplanners.co.za. If you are not happy with our response, you can complain to the Information Regulator (South Africa).
Children
This site is meant for adults dealing with their own tax. We don’t knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
Questions about this policy: admin@taxplanners.co.za.